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UNDERSTANDING THE MANAGEMENT OF HR
Managing Employees’ Performance
Outcome: In this three day workshop you will:
- Understand yourself better and your personality preferences and temperament
- Learn to use your strengths and work on your challenges to be a better team leader
- Become more adept at analysing problems and have a variety of techniques for solving these problems
- Have a process for managing employee performance, from a structured interview process to a structured performance review process
HR Training for the Non HR Manager
Outcome: This three day workshop will help you teach participants:
- The latest trends in the human resource field and the changing role of the human resource professional
- How to write job specifications and identify core competencies
- Methods of finding, selecting and keeping the best people using behavioural description interviewing techniques
- How to get employees off to a good start
- How to deal with compensation and befits
- How to maintain healthy employee relations
- tive process
Change and How to Deal With It
Outcome: This one day workshop will help teach participants how to:
- Accept there are no normal or abnormal ways of reacting to change, but we must start from where we are
- See change not as something to be feared and resisted but as an essential element of the world to be accepted
- Understanding that adapting to change is not technical but attitudinal. Change is not an intellectual issue but one that strikes at who you are
- Recognise that before we can embrace the way things will be, we must go through a process of grieving and of letting go of the way things used to be
- See change as an opportunity for self-motivation and innovation
- Identify strategies for helping change be accepted and implemented in the workplace
Developing and Maintaining a Succession Plan
Outcome: This one day workshop will help you teach participants:
- The value of succession planning for successful businesses
- The key elements of a succession plan in terms of roles, responsibility, function, scope and evaluation
Interview Techniques
Outcome: This two day course will help you teach participants how to:
- Analyse the costs incurred by an organisation when a wrong hiring decision is made
- Develop a fair and consistent interviewing process for selecting employees
- Prepare better job advertisement and use a variety of markets
- Develop a job analysis and position profile
- Use traditional, behavioural, achievement oriented, holistic and situational (critical incident technique) interview questions
- Enhance their communication skills
- Effectively interview difficult applicants
- Check references more effectively
- Understand the basic employment and human rights laws that can affect the hiring process
Stress Management
Outcome: This one day workshop will help participants:
- Recognise that stress is a positive, unavoidable art of everybody’s life
- Identify the symptoms of chronic stress overload
- Identify how lifestyle choices can contribute to stress and how we can work toward making different choice
- Develop some techniques to help manage stress right now
- ative affects of



